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Privacy Policy

Last updated: [DRAFT — pending legal review]

Brain Centers (“Brain Centers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us about treatment. Health information you provide as a patient is also protected under our HIPAA Notice of Privacy Practices.

Information We Collect

Information you provide voluntarily: name, email, phone, message, and consultation requests submitted through our contact forms.

Information collected automatically: IP address, browser type, device, pages viewed, and referring URLs via cookies and similar technologies.

How We Use Information

  • To respond to inquiries and consultation requests
  • To provide and improve our services and website
  • To send information you request
  • To comply with legal obligations
  • To maintain the security of our systems

Health Information & HIPAA

Protected Health Information (PHI) created or received in the course of treatment is governed by HIPAA and our separate Notice of Privacy Practices. Website inquiry forms are not a substitute for secure clinical communication; do not send sensitive medical details through general web forms.

Cookies & Analytics

We use cookies and analytics tools (e.g., privacy-respecting analytics) to understand site usage. You can control cookies through your browser settings. We do not sell your personal information.

How We Share Information

We do not sell personal information. We may share information with service providers who support our operations under appropriate confidentiality obligations, or when required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission over the internet is fully secure.

Your Choices & Rights

You may request access to, correction of, or deletion of personal information, subject to legal limits. California residents may have additional rights under the CCPA/CPRA.

Children's Privacy

Our website is not directed to children under 13.

Changes to This Policy

We may update this policy; the “last updated” date will change when we do.

Contact Us

privacy@brain-centers.com
(858) 555-0142
4510 Executive Dr, Suite P5, San Diego, CA 92121